How to Choose the Right Emergency Plumber

How to choose the right emergency plumber- Capital care plumbing- Katy TX

Your home’s plumbing system is a complex organization of pipes and fixtures that work together to provide clean water, waste disposal, and more. Since your home plumbing system works in conjunction with the public plumbing system, all work is regulated by state and city codes. An emergency plumber in Texas is required to be well trained, licensed, and credentialed to guarantee workmanship.

Because of the importance of your home’s plumbing system, it’s crucial to be well informed when choosing the right emergency plumber. Here are a few things to look for when selecting the right emergency plumber for you.


Check to see how long the company has been in business. You may also want to ask the plumber themselves how long they’ve held a license and how many years of experience they have. An experienced plumber and a well-established company are more likely to perform work that can be trusted.


An experienced emergency plumber will guarantee their work. The length of the guarantee varies, so make this a question you ask all of your potential candidates. If a plumber refuses to guarantee their work, move on to the next possible choice.


People like to work with others who are friendly and personable. Depending on the level of your plumbing emergency, your emergency plumber may be in your home for hours, or even days.

Make sure they’re someone pleasant to be around. If there’s time, you can get to know them when they first arrive, read their customer reviews, or ask others who have used the plumber in the past.


The emergency plumber should give you a fair, reasonable, and accurate estimate of the work that needs to be done. They should also put it in writing before any work is performed.

Unless other unforeseen problems occur during the repairs, you should expect to pay the amount specified. Experienced emergency plumbers know that you may be getting quotes from more than one company, so you can expect them to give you an accurate quote in order to win your business.


As stated above, Texas requires anyone offering plumbing services to be licensed to do so by the state (“The Plumbing License Law” Sec. 1301.351). Choosing a licensed plumber will not only ensure the quality of the work done, but it will offer you protection in case major problems occur.

You can check to see if a plumber holds a current license here. Capital Care Plumbing proudly displays our Texas State Board of Plumbing Examiners MPL License on our homepage.

You should also find out if there are any complaints to the State of Texas on the plumber or plumbing company, and take these into account before making your final decision.


You may have homeowners insurance, but the emergency plumber you choose should have their own insurance to protect them and you in case of an on-the-job accident or another emergency.

If your plumbing emergency permits you the time to “shop around” for a good emergency plumber, use the recommendations above to make the best decision. If you have other questions or need further explanation, please contact Capital Care Plumbing today. We’ll be happy to advise you on your plumbing emergency.